In a typical work setting, general office clerks:

Interpersonal Relationships

• Have a high level of social contact. They regularly talk to customers and coworkers.
• Communicate by telephone, e-mail, and in person on a daily basis. They communicate sometimes by letters and memos.
• Regularly work in a group or as part of a team.
• On occasion deal with unpleasant, discourteous, or angry people.
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• Have limited responsibility for outcomes and results. They occasionally work on large projects, but usually act as helpers.

Physical Work Conditions

• Often work indoors.
• Work near others. They often share the same office space with other workers.

Work Performance

• Must be exact in their work.
• Make decisions that affect others on a weekly basis. They make most decisions without consulting a supervisor. However, these decisions are usually small in nature.
• Set most tasks and goals for the day without consulting a supervisor. This is because duties do not vary much from day-to-day.
• Repeat the same mental and physical activities.
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• Must abide by strict, weekly deadlines.

Hours/Travel

• Generally work a set schedule.
• May work part time or full time. Most work full time.
• May work overtime during busy periods.