In a typical work setting, insurance adjusters and examiners:

Interpersonal Relationships

• Have a high level of social contact with claimants, agents, and lawyers.
• Communicate with others every day by phone, e-mail, memos, and in person.
• Often deal with conflict situations and people who may be rude or angry.
• Work in a group or as part of a team.

Physical Work Conditions

• Usually work indoors, but occasionally work outdoors when evaluating property loss.
• Work somewhat close to other people, such as when sharing office space.

Work Performance

• Must be exact and accurate in their work.
• Repeat the same mental activities, such as analyzing information about claims.
• Regularly make decisions that strongly impact the company and claimants, usually without consulting a supervisor first.
• Are able to set most tasks and goals without talking to a supervisor.
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• Work in a moderately competitive environment and meet daily deadlines.

Hours/Travel

• Generally have a set schedule each week.
• Usually work more than 40 hours a week.
• May work part time.