To work as an insurance policy and claims clerk, you typically need to:

• have a high school diploma or equivalent; and
• complete moderate-term, on-the-job training.

Education after high school

While not required, training in computers, records management, and office practices can be very useful. Community and junior colleges, vocational schools, and private business schools all offer training. You need word processing skills and office practice knowledge to get hired.

On-the-job training

Most policy and claims clerks learn many of their skills on the job. Training generally lasts up to a year.