In a typical work setting, laundry and dry cleaning workers:

Interpersonal Relationships

• Have a medium to high level of social contact. They often work alone but also spend time interacting with customers.
• Communicate with others usually in person or over the telephone.
• Often work with a team of other cleaning works.
• Are responsible for the work done by other cleaning workers.
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• Are somewhat responsible for the health and safety of other workers and their customers.
• May occasionally be placed in conflict situations in which customers may be rude or angry.

Physical Work Conditions

• Always work indoors.
• Are regularly exposed to contaminants, such as dry cleaning solvents.
• Are sometimes exposed to diseases and infections carried on customer clothing.
• Often wear safety gear, such as rubber gloves and goggles.
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• May work physically near other workers, such as when sharing work spaces.

Work Performance

• Must be exact in their work and be sure all details are done so that customers are happy.
• Must let the work pace be determined by the speed of equipment or machinery.
• Repeat the same physical activities.
• Usually set their own daily tasks and goals based on the amount of cleaning to be done.
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• Make some decisions on their own, but often consult supervisors first before deciding on a course of action.
• Must meet strict daily and weekly deadlines.

Hours/Travel

• May work part time or full time. Schedules are typically fairly regular.