In a typical work setting, maids and housekeepers:
Interpersonal Relationships
- Are responsible for the health and safety of clients and guests. Good cleaning ensures sanitary conditions.
- Have a medium to high level of social contact. They talk to guests and supervisors throughout the day.
- Are somewhat responsible for the work done by other maids and housekeepers.
- Communicate mostly by face-to-face discussions. Sometimes communicate with others over the phone.
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- May work as part of a team.
- Sometimes have to deal with unpleasant hotel guests.
Physical Work Conditions
- Usually work indoors when cleaning. They rarely work outdoors. In some cases, they may be outdoors when cleaning balconies or other outdoor spaces.
- Sometimes wear a special uniform. This depends on the company they work for, and if they interact with the public.
- Are regularly exposed to contaminants and diseases or infections. They work with cleaning chemicals and clean soiled items.
- Make work physically near other maids and housekeepers, such as when cleaning the same hotel room.
Work Performance
- Must be complete and exact in their work. If rooms are not clean, guests may not return in the future.
- Repeat the same tasks.
- Usually make decisions and set daily tasks and goals under the guidance of a supervisor.
- Must work in a competitive atmosphere to meet daily and weekly deadlines.
Hours/Travel
- May work part time or full time. Schedules are typically established.
- May work days, evenings, or weekends.