Meeting and convention planners organize events for groups of people.

Planners begin by talking to their customers to find out what customers need for their event. For example, they determine the number of hotel rooms, meals, and meeting rooms needed.

Next, planners develop programs, budgets, and services for the event. They evaluate and select meeting places, speakers, and transportation. Planners also review and select catering options, develop signage and displays, and arrange for cleanup and security. In addition, they arrange for audio-visual equipment and for any special needs of attendees.

Before signing contracts with hotels, convention centers, speakers, and others, planners get approval from customers. They meet often with them and vendors to discuss plans and negotiate services.

Other pre-event tasks include getting permits from fire departments to put up exhibits and from health departments to serve food at events. In addition, planners coordinate the activities of people who plan and prepare for the event. They also help promote the event through advertising and brochures.

Before and during events, meeting and convention planners inspect rooms and displays. They give directions to the people who provide services for events. They coordinate the registration of attendees. They also resolve complaints.

After the event, planners evaluate events and services so they can improve future events. They keep detailed records of events, which services they used, and whether the event was a success. They also review and approve bills for payment.