In a typical work setting, office managers:

Interpersonal Relationships

• Communicate by telephone, e-mail, and in-person discussions. They also write letters and memos, but less often.
• Have a high level of social contact. They work closely with the staff they supervise.
• Usually work as part of a team of support staff.
• Are substantially responsible for the work outcomes and results of their staff.
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• Sometimes deal with conflicts among staff or with upset customers.
• Are somewhat responsible for the health and safety of others.

Physical Work Conditions

• Nearly always work indoors.
• May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.

Work Performance

• Must be sure that all details are done and their work is exact. Late or unfinished projects could create problems for top managers, customers, or workers.
• Repeat the same mental activities.
• Make decisions that affect employees and their organization's reputation. They usually act independently when making a decision.
• Set most of their daily tasks and goals without speaking to a superior first.
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• Must meet daily and weekly schedules.

Hours/Travel

• Usually work a standard 40-hour week.
• May work nights, weekends, and holidays, if their organization operates extended hours.