Order Clerks - Working Conditions

In a typical work setting, order clerks:

Have a high level of social contact. They work closely with customers and coworkers most of the time.
Often deal with unpleasant or angry customers. Order clerks must receive and handle customer complaints.
Are placed in conflict situations on a weekly basis.
Are responsible for coworkers' health and safety.
[ More ]
Communicate with customers and coworkers daily in person and by phone and e-mail.
Write letters and memos on a weekly basis.
Work in a group or as part of a team.

Almost always work indoors.
Often are exposed to very hot or cold temperatures. This can occur if they work in a warehouse.
Work near their coworkers. They may share their work space, which can sometimes expose them to sounds and noise levels that are distracting.

Must be exact in their work so that customers receive their entire order.
Repeat the same physical activities, such as entering order information into the computer.
Regularly make decisions that affect customers.
Are usually able to make decisions and determine tasks without talking to a supervisor.
[ More ]
Must meet strict deadlines daily.