Department Managers


Marketing > Department Managers > Working Conditions
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Department Managers

Department Managers - Working Conditions

In a typical work setting, sales worker supervisors:

Interpersonal Relationships

  • Have a high level of social interaction with coworkers and customers.
  • Communicate on a daily basis by telephone, e-mail, and face-to-face discussions. They sometimes write letters and memos.
  • Have a high level of responsibility for the outcome of salespeople's work.
  • Have moderate responsibility for the health and safety of customers and salespeople. This usually applies when customers or salespeople operate or test drive vehicles and equipment.
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  • Are sometimes placed in conflict situations in which they may deal with unpleasant, angry, or impolite customers.
  • Work as part of a team or in a group.

Physical Work Conditions

  • Often work indoors. May work outdoors if employed at stores that sell garden or building supplies.
  • May work physically near employees and customers, such as within a few feet.

Work Performance

  • Must perform the job completely and accurately. Errors could cause businesses to lose money.
  • Repeat the same tasks.
  • Regularly make decisions that strongly impact employers, customers, and their company's reputation. They usually act independently when deciding a course of action.
  • Set nearly all of their daily tasks and goals without seeking input from others first.
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  • Work in a competitive atmosphere in which daily and weekly deadlines must be met.

Hours/Travel

  • Usually work 40 hours per week or more. Schedules are usually established and regular.
  • May work evenings, weekends, and holidays. They sometimes work overtime.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.