Department Managers


Marketing > Department Managers > Knowledge
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Department Managers

Department Managers - Knowledge

Sales worker supervisors need knowledge in the following areas:

  • Customer and Personal Service: Providing special services to customers based on their needs.
  • Administration and Management: How to run a business or group.
  • English Language: The meaning and use of the English language.
  • Sales and Marketing: The methods for selling products and services.
  • Personnel and Human Resources: The policies to hire and retain employees.
  • Education and Training: The methods of teaching and learning.
  • Economics and Accounting: Banking and business.
  • Mathematics: The rules and uses of numbers.
  • Computers and Electronics: Computer hardware and software.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.