To work as a transportation agent, you typically need to:
- have a high school diploma or equivalent; and
- complete short-term, on-the-job training.
Education after high school
No formal education beyond high school is required for this occupation. However, courses in business practices, computer, and airline operations courses are valuable.
Training in a second language can be useful and is required in some jobs.
Many transportation agents have worked their way up after working as freight dispatchers, airline ramp agents, or ticket agents. This may take a year or two.
Transportation agents usually learn their skills on the job. You work with an experienced agent who oversees your work. For some tasks, you may receive classroom training. Training may last up to three to six months.
Some branches of the military train people to be transportation specialists. Training lasts six to nine weeks, depending on your specialty. Additional training occurs on the job.