Theater Attendants


Hospitality and Tourism > Theater Attendants > Working Conditions
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Theater Attendants

Theater Attendants - Working Conditions

In a typical work setting, ushers and ticket takers:

Interpersonal Relationships

  • Have a high level of contact with the public.
  • Occasionally deal with unpleasant, angry, or discourteous patrons.
  • Communicate with patrons and coworkers daily in person. They may also communicate via telephone.
  • Work in a group or as part of a team.

Physical Work Conditions

  • Usually work indoors in theaters. A few work outdoors at stadiums and outdoor theaters.
  • Often wear a special uniform.
  • Work near other people, but usually have a few feet of space separating them from others.
  • Are often exposed to loud sounds or noise levels, especially during concerts or movies.

Work Performance

  • Must be exact in their work so that patrons enjoy their visit.
  • Repeat the same tasks, such as taking tickets and directing patrons to their seats.
  • Must sometimes make decisions that affect the image of their employer. They are able to make some decisions without talking to a supervisor.
  • Are able to set minor tasks and goals for the day without talking to a supervisor.
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  • Must meet strict deadlines on a monthly basis.

Hours/Travel

  • Generally have a set schedule each week.
  • May work part time or full time, but most work less than 40 hours a week.
  • May work only part of the year or only during special events.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.