Ushers and ticket takers need to:

Communicate

• Understand spoken information.
• Speak clearly so listeners can understand.
• Listen to others and ask questions.

Reason and Problem Solve

• Notice when something is wrong or is likely to go wrong.

Work with People

• Be aware of others’ reactions and understand the possible causes.
• Look for ways to help people.
• Change behavior in relation to others’ actions.