In a typical work setting, general and operations managers:
- Have a high level of job-required social interaction. They interact constantly with employees and clients.
- Communicate by telephone, e-mail, and in person on a daily basis. They also write letters and memos, but less often.
- Are greatly responsible for the work done by those they supervise.
- Are regularly placed in conflict situations where people might become rude or angry.
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- Are responsible for the health and safety of others.
- Almost always work as part of a group or team.
Physical Work Conditions
- Usually work indoors, but may on occasion work outside.
- Are exposed to sounds and noise levels that are distracting or uncomfortable on a weekly basis. Factory machines can be quite loud.
- Work near others. They often share the same work space.
- Depending on the work site, may be exposed to contaminants. They may wear safety gear to protect themselves.
- Must be sure their work is exact. Errors or omissions could cost the organization money.
- Make decisions that affect employees and clients on a daily basis. They rarely consult a supervisor before deciding a course of action.
- Regularly make decisions that strongly impact their employer's finances and reputation.
- Set most of their daily tasks and goals without talking to a superior first.
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- Abide by strict daily deadlines. This makes the work environment fairly competitive.
- Repeat the same physical or mental activities.
- Generally work a set schedule.
- Work full time. Overtime is common.