In a typical work setting, arbitrators and mediators:

Interpersonal Relationships

• Have a moderate to high level of social contact. They spend much of their time working with people.
• Are often placed in conflict situations in which people who are unpleasant or angry.
• Communicate with others mostly by telephone, e-mail, and face-to-face discussions. They occasionally write letters and memos.
• Sometimes work as part of a team.

Physical Work Conditions

• Work indoors.
• May work closely with others in a shared office space.

Work Performance

• Have the potential to make serious mistakes that are difficult to correct. They make decisions for others that are legally binding. Therefore, they must be exact and accurate in their work.
• Regularly make decisions that greatly impact others. They usually make these decisions independently and don't consult a supervisor for input.
• Usually set their own tasks and goals each day, although this can depend on who they are working with.
• Must meet strict daily and weekly deadlines.
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• Work in a moderately stressful environment.

Hours/Travel

• Work an irregular work schedule that changes with demand.