Arbitrators and mediators help prevent and solve disputes between people or organizations.

Arbitrators and mediators provide an alternative to lawsuits for settling disputes. They interview the participants in the dispute. They make sure everyone understands the arbitration process.

Arbitrators and mediators gather information and evidence so that they know the issues and possible outcomes. They study similar disputes to help make decisions. Some specialize in certain kinds of conflicts.

For instance, some arbitrators and mediators focus on labor disputes. Others work to resolve disagreements on the best ways to use natural resources like rivers or forests.

Arbitrators

Arbitrators are usually attorneys or businesspersons with expertise in a particular field. The parties who hire an arbitrator must agree to follow the arbitrator's final decision.

Arbitrators must not favor one participant over the other. Because they make the final decision, they must be neutral. For this reason, arbitrators must have strong morals and ethics.

Mediators

Mediators can represent one or both parties in the dispute. They may represent labor unions, businesses, or governments. Mediators may represent people involved in custody battles and divorce. They help people involved in disputes talk to each other. They make suggestions and the two parties make the final decision.

Arbitrators and mediators may give presentations. They may teach others how to solve disputes.

Much of their job involves coordinating meetings and hearings. They also relay information to people. This includes final decisions on cases. As a result, they must have very good writing and speaking skills.