In a typical work setting, transportation security screeners:
- Have a very high level of social interaction. They question and talk with passengers during their shift.
- Communicate mostly by in-person discussions or on the telephone.
- Must deal with unpleasant or rude passengers on a daily basis.
- Sometimes are placed in conflict situations.
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- Are somewhat responsible for the health and safety of others.
- Have limited responsibility for the work done by other agents.
- Usually work as part of a team.
Physical Work Conditions
- Almost always work indoors. Occasionally work outdoors.
- Regularly wear safety attire, such as latex gloves and face masks.
- Are often exposed to loud sounds and noise levels that may be distracting.
- Are often exposed to contaminants.
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- Are sometimes exposed to radiation from the x-ray machines used to scan passenger items.
- Are occasionally exposed to the diseases and infections of passengers.
- May be exposed to extremely bright or dim light.
- Must be very exact and accurate when performing their work. Errors could jeopardize flight safety.
- Repeat the same physical and mental activities throughout the day.
- Must sometimes match the pace of work to the speed of equipment.
- Generally have a set schedule each week.
- Most work full time, at least 40 hours a week.
- May work weekends, nights, or early mornings. Shift work is common, especially when working in airports.