In a typical work setting, transportation security screeners:

Interpersonal Relationships

• Have a very high level of social interaction. They question and talk with passengers during their shift.
• Communicate mostly by in-person discussions or on the telephone.
• Must deal with unpleasant or rude passengers on a daily basis.
• Sometimes are placed in conflict situations.
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• Are somewhat responsible for the health and safety of others.
• Have limited responsibility for the work done by other agents.
• Usually work as part of a team.

Physical Work Conditions

• Almost always work indoors. Occasionally work outdoors.
• Regularly wear safety attire, such as latex gloves and face masks.
• Are often exposed to loud sounds and noise levels that may be distracting.
• Are often exposed to contaminants.
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• Are sometimes exposed to radiation from the x-ray machines used to scan passenger items.
• Are occasionally exposed to the diseases and infections of passengers.
• May be exposed to extremely bright or dim light.

Work Performance

• Must be very exact and accurate when performing their work. Errors could jeopardize flight safety.
• Repeat the same physical and mental activities throughout the day.
• Must sometimes match the pace of work to the speed of equipment.

Hours/Travel

• Generally have a set schedule each week.
• Most work full time, at least 40 hours a week.
• May work weekends, nights, or early mornings. Shift work is common, especially when working in airports.