Call Center Agents


Marketing > Call Center Agents > Physical Demands
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Call Center Agents

Call Center Agents - Physical Demands

Telemarketers frequently:

  • Sit for long periods of time.
  • Repeat the same movements.
  • Use their hands to handle, control, or feel objects, tools, or controls.

It is important for telemarketers to be able to:

  • Speak clearly so listeners can understand.
  • Understand the speech of another person.

It is not as important, but still necessary, for telemarketers to be able to:

  • See details of objects that are less than a few feet away.
  • Focus on one source of sound and ignore others.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.