Call Center Agents


Marketing > Call Center Agents > Preparation
111400
100563
Call Center Agents

Call Center Agents - Preparation

To work as a telemarketer, you typically need to:

  • complete short-term, on-the-job training.

Education after high school

No formal education is required for this occupation. However, many employers prefer that you have a high school diploma or its equivalent.

On-the-job training

Telemarketers learn their skills on the job. They also learn about the product or service they are selling. You may receive training for up to one month.

Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.