Community Health Workers

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Community Health Workers

Community Health Workers - Working Conditions

In a typical work setting, community health workers:

Interpersonal Relationships

  • Have a high level of social interaction. They work with the public regularly.
  • Are responsible for the health and safety of others.
  • Are somewhat responsible for the work done by other health workers.
  • Occasionally are placed in conflict situations in which others may be rude or upset.
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  • Communicate in person and by e-mail and telephone on a daily basis. They also write letters and reports, but less frequently.
  • Usually work as part of a team.
  • Sometimes speak in front of large groups of people.

Physical Work Conditions

  • Mostly work indoors but may attend outdoor events.
  • Are sometimes exposed to the diseases and infections of others.
  • Work physically near others. They may share office space and sometimes come into physical contact with patients.

Work Performance

  • Must be exact when performing the job. The public relies on community health workers for accurate information.
  • Sometimes repeat the same mental activities.
  • Are able to set, but not all, most of their daily tasks and goals without talking to a supervisor first.
  • Make decisions on a weekly basis that impact the public as well as their organization's reputations.
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  • Work in a moderately stressful environment in which they must meet weekly deadlines.


  • Usually work a standard 40-hour work week.
  • May work nights and weekends if there is a public event.
Source: Illinois Career Information System (CIS) brought to you by Illinois Department of Employment Security.