To work as a computer network support specialist, you typically need to:

• have a high school diploma or equivalent;
• have an associate’s degree; and
• complete moderate-term on-the-job training

Education after high school

Many computer network support specialists learn their skills through the formal training process. Some employers prefer an associate’s or bachelor’s degree. Vocational schools, community colleges, and colleges offer training. Common areas of study are computer science or information technology.

Work experience

You can get experience through part-time or summer jobs in the computer industry. Another approach is to gain experience through your hobbies, such as building computer systems or learning software programs. A common way to demonstrate your level of experience to employers is to get certified in an area of computing. Many employers look for candidates with one to two years or related experience.

On-the-job training

New support specialists start by receiving on-the-job training. The length of training varies by employer.

Due to the rapid changes in technology, many support specialists attend training sessions to update their skills. Employers, software and hardware vendors, colleges and universities, and private training firms offer continuing education courses.

Military training

Some branches of the military train people to be computer systems specialists. Training lasts from seven to 13 weeks, depending on your specialty. Additional training occurs on the job.