In a typical work setting, border protection officers:
Interpersonal Relationships
- Have a high level of social contact. They communicate with others by telephone, e-mail, and in person every day. They also write letters and memos, but less often.
- Often work as part of a group or team and are moderately responsible for the work done by others.
- Have a high level of responsibility for the health and safety of others.
- Often deal with conflict situations in which people may be angry or unpleasant.
Physical Work Conditions
- Work both indoors and outdoors. When working outdoors, they are often exposed to very hot or very cold temperatures depending on the weather.
- Are often exposed to sounds and noise levels that are distracting and uncomfortable.
- Usually work in very close proximity to others, often within a few inches.
- Are often exposed to contaminants such as dust or odors.
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- Sometimes work with hazardous equipment such as moving traffic.
- Are often exposed to diseases and infections.
Work Performance
- Must be exact and accurate in their work. Errors could have serious consequences.
- Make decisions daily that impact others. They often make these decisions without consulting a supervisor.
- Repeat the same mental and physical tasks.
- Work in a moderately competitive environment where daily deadlines must be met.
Hours/Travel
- Usually work a regular, set schedule each week.
- Work 40 hours a week or more. Most work more than 40 hours.