In a typical work setting, border protection officers:
Interpersonal Relationships
- Have a high level of social contact. They communicate with others by telephone, e-mail, and in person every day. They also write letters and memos, but less often.
 - Often work as part of a group or team and are moderately responsible for the work done by others.
 - Have a high level of responsibility for the health and safety of others.
 - Often deal with conflict situations in which people may be angry or unpleasant.
 
Physical Work Conditions
- Work both indoors and outdoors. When working outdoors, they are often exposed to very hot or very cold temperatures depending on the weather.
 - Are often exposed to sounds and noise levels that are distracting and uncomfortable.
 - Usually work in very close proximity to others, often within a few inches.
 - Are often exposed to contaminants such as dust or odors.
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 - Sometimes work with hazardous equipment such as moving traffic.
 - Are often exposed to diseases and infections.
 
Work Performance
- Must be exact and accurate in their work. Errors could have serious consequences.
 - Make decisions daily that impact others. They often make these decisions without consulting a supervisor.
 - Repeat the same mental and physical tasks.
 - Work in a moderately competitive environment where daily deadlines must be met.
 
Hours/Travel
- Usually work a regular, set schedule each week.
 - Work 40 hours a week or more. Most work more than 40 hours.