In a typical work setting, brokerage clerks:

Interpersonal Relationships

• Communicate by telephone, e-mail, letters, memos, and in-person on a daily basis.
• Have a high level of contact with customers and staff.
• Are occasionally placed in conflict situations where customers might become angry or unpleasant.
• Are somewhat responsible for the work done by other clerks.
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• Often work as part of a team.

Physical Work Conditions

• Always work indoors.
• Often work in noisy offices and spaces where the sound levels may be distracting.

Work Performance

• Must meet strict daily deadlines.
• Must be sure that all details of their job are completed and performed accurately. Missing details could cost the company time and money.
• Repeat the same activities over and over, such as working with computers.
• Often make decisions that affect clients. They often act without consulting a supervisor first.
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• Determine most of their daily tasks and goals without talking to a superior first.

Hours/Travel

• May work part time or full time. Most work full time.
• May work overtime if there is a lot of activity in stock or bond markets.