Counter and rental clerks rent items such as tools or vehicles to customers.

Counter and rental clerks greet customers when they enter stores. They help customers find items or choose services. In addition, they may advise customers on the use and care of merchandise. Some may help clients purchase services, such as cleaning or storage space.

Clerks prepare rental forms by obtaining information from customers. They also:

• Calculate charges
• Explain fees, policies, and procedures
• Provide information about rented items

Counter and rental clerks collect deposits or payments and count change from cash payments. They keep records of all transactions and accept returns.

Clerks answer telephones and answer questions about their services. They reserve items and keep records of which items are rented. They receive, examine, and tag articles to be altered, cleaned, stored, or repaired. They may track the number of people to come to their store or booth. Some set up displays of merchandise.