In a typical work setting, couriers and messengers:
Interpersonal Relationships
- Have a high level of social contact. They work with clients and coworkers throughout each workday.
- Communicate daily in person and via cell phone. They also communicate by e-mail, but less often.
- Interact with people who might be unpleasant or rude on a weekly basis.
- Often work as part of a team.
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- Are somewhat responsible for the safety of coworkers.
- Are responsible for the work done by other messengers.
Physical Work Conditions
- Work outdoors on a daily basis, when riding bikes or walking to make deliveries. They may also work indoors, inside large buildings.
- Work in an enclosed vehicle, such as a truck or van, on a daily basis.
- Are exposed to hot and cold temperatures due to weather on a regular basis.
- Are sometimes exposed to contaminants, such as air pollution from heavy traffic.
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- Are exposed to noise levels and sounds that may be distracting, such as car and truck horns.
- May wear safety or protective attire, such as bike helmets.
- Work near other people, especially when physically delivering objects.
Work Performance
- Must fully complete their work so that all deliveries are made.
- Make decisions that affect others on a daily basis. They rarely consult a supervisor before deciding a course of action, such as a delivery route.
- Set most of their daily tasks and goals without talking to a supervisor first.
- Must meet strict daily deadlines.
Hours/Travel
- Usually work during business hours.
- May work in evenings or on weekends.
- May work part time or full time. Most work full time.