To work as a hotel desk clerk, you typically need to:

• have a high school diploma or equivalent; and
• complete short-term, on-the-job training.

Education after high school

Formal training beyond high school is not required for hotel desk clerks.

On-the-job training

Hotel desk clerks learn their skills on the job. Orientation for hotel desk clerks usually includes an explanation of the job duties. You also receive information about the hotel and its services. You learn your tasks with help from a supervisor or experienced clerk. You also may receive special training on the hotel's computerized reservation and billing system. Training lasts about a month.