In a typical work setting, paralegals:

Interpersonal Relationships

• Have a high level of social contact. They talk to clients, lawyers, and other office staff.
• Are responsible for work outcomes and results of other workers.
• Communicate with coworkers and clients daily by telephone, e-mail, or in person. They must gather information from individuals and direct activity in the office.
• Write letters and memos on a daily basis. They must prepare legal documents and written reports.
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• Work in a group or as part of a team.
• Occasionally are placed in conflict situations in which others may be rude or angry.

Physical Work Conditions

• Always work indoors.
• Work with other people, but usually in a separate office space.

Work Performance

• Must be exact in their work. Errors could result in serious legal problems for clients.
• Meet strict deadlines on a daily basis. They must be prepared for hearings.
• Repeat the same tasks over and over, such as preparing legal documents.
• Often make decisions that affect other people. They consult lawyers for some decisions, but make most without talking to a supervisor.
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• Are able to set some tasks and goals without consulting a supervisor.

Hours/Travel

• Generally have a set schedule each week.
• Usually work 40 hours a week.
• May work nights and weekends to meet deadlines.
• May travel to another part of town to gather information about cases.