In a typical work setting, postal clerks:

Interpersonal Relationships

• Have a high level of social contact. Those who work as counter clerks help customers for most of their day.
• Communicate with others by telephone or in-person. They occasionally write emails.
• Often work as part of a team.
• Sometimes deal with angry or discourteous people.

Physical Work Conditions

• Usually work indoors.
• Sometimes wear a special uniform.
• May sometimes be exposed to contaminants.
• Occasionally must deal with loud and distracting noises.
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• Share work space with other clerks and customers.

Work Performance

• Must be sure that all details are done and their work is accurate so the mail reaches its destination.
• Repeat the same physical activities, such as moving or sorting mail.
• Make decisions in conjunction with supervisors and customers.
• Set their daily tasks and goals by the amount of mail to be sorted and by customer needs.
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• Must meet daily and weekly deadlines.

Hours/Travel

• Work as full-time, part-time regular, part-time flexible, or casual employees. Most work full time.
• May work nights and weekends if they work in mail distribution.
• Schedules are usually established.