Taxi drivers and chauffeurs need knowledge in the following areas:
- Transportation: The methods and costs for moving people, goods, and materials.
- Customer and Personal Service: Providing special services to customers based on their needs.
- Public Safety and Security: How to protect people and property.
- English Language: The meaning and use of the English language.
- Law, Government, and Jurisprudence: Laws, rules of the court, and the politics.