Dispatchers - Working Conditions

In a typical work setting, dispatchers:

Have a high level of social contact. Dispatchers spend all of their time talking to customers, coworkers, and emergency personnel.
Are responsible for the health and safety of others. This is especially true when they give emergency care instructions over the telephone.
Are often placed in conflict situations and talk with people who are unpleasant, angry, or discourteous
Communicate with others in person and by phone, e-mail, letters and memos daily.
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Work as part of a response team and are responsible for the work done by others.

Almost always work indoors. Occasionally work from inside a car.
Work near other people, but have a few feet of space separating self from others.
Are often exposed to sounds and noise levels that are distracting and uncomfortable.

Must fully complete and be exact in their work. Errors could keep emergency equipment from arriving quickly.
Repeat the same mental and physical activities.
Must meet daily deadlines.
Make decisions daily that strongly impact callers. Most decisions are made without consulting others.

Generally work a set schedule and work 40 hours a week or more.
May work evenings, weekends, and holidays, if working as an emergency vehicle dispatcher.