Funeral attendants need to:

Communicate

• Speak clearly so listeners can understand.
• Understand spoken information.
• Listen to others and ask questions.
• Understand written information.

Manage Oneself, People, Time, and Things

• Check how well one is learning or doing something.

Work with People

• Be aware of others’ reactions and understand the possible causes.
• Look for ways to help people.
• Change behavior in relation to others’ actions.