Government benefits interviewers help determine if people qualify for government assistance.

Government benefits interviewers explain what government help is available to people who request it. They explain how to qualify for various programs. These include programs such as:

• Food stamps
• Housing
• Medical assistance
• Unemployment benefits
• Welfare

Interviewers answer questions about how to apply for benefits. They help applicants complete forms. In some cases, they may use the native language of applicants or interpreters to communicate.

When the forms are complete, interviewers review them. They look over personal and financial information to determine if applicants meet the criteria to receive assistance. Interviewers may verify the information. In addition, interviewers interpret and explain rules to applicants. They also explain the applicants' legal rights.

Interviewers deny or end eligibility if applicants do not qualify. They may schedule an interview for applicants to appeal the decision.

If clients qualify, interviewers authorize the amount of assistance. This may include grants, money, food stamps, medical care, or other assistance. Interviewers talk to people periodically to certify that they are still eligible for benefits. They refer people who receive unemployment benefits to job openings or to interviews with other staff.

Interviewers who work for housing programs refer people to public assistance or housing agencies. They figure out the amount of rent for public housing in proportion to the tenants' income. In addition, interviewers receive and record security deposits and rents from tenants. They may also conduct housing reviews and home visits to ensure rules are being followed.

Government benefits interviewers:

• Prepare reports
• Keep records
• Give recommendations
• Review forms and vouchers for completion and accuracy