In a typical work setting, interviewing clerks:

Interpersonal Relationships

• Have a high level of social contact. They communicate constantly with others in person, by telephone, e-mail, and written letters and memos.
• Often deal with conflict situations in which people are unpleasant or angry.
• Are moderately responsible for the health and safety of others.
• Almost always work as part of a group or team and are highly responsible for the work outcomes of others.

Physical Work Conditions

• Almost always work indoors.
• Work near others. They often share the same office space with other clerks.
• Usually work in a noisy environment, especially if in a call center.

Work Performance

• Must be very exact in performing the job so that information is accurate.
• Make decisions that affect others on a daily basis. Often make decisions without consulting a supervisor.
• Work in a competitive environment where daily deadlines must be met.
• Set most of their daily tasks and goals for the day without talking to a supervisor.
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• Repeat the same activities, such as completing a form.

Hours/Travel

• Generally work a set schedule.
• May work part time or full time. Most work 40 hours a week.
• May work evenings or weekends.
• May travel to shopping malls or go door to door to conduct surveys.