In a typical work setting, personal and home care aides:
Interpersonal Relationships
- Have a high level of social interaction. They work closely with clients most of the day.
- Are responsible for the health and safety of their clients.
- May on occasion be placed in conflict situations where they deal with unpleasant or angry clients.
- Communicate with clients and supervisors daily by phone or in person.
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- Write letters and memos on a weekly basis. They record the client's condition and progress.
- Work in a group or as part of a team.
- Are somewhat responsible for the work done by other aides or assistants.
Physical Work Conditions
- Often work indoors, but on occasion work outdoors. They travel to clients' homes, and sometimes accompany clients outside the home.
- Work very near patients. They often work within inches of clients.
- Often wear protective or safety attire, such as gloves.
- Are often exposed to contaminants and diseases. They can avoid infection by following safety guidelines.
Work Performance
- Must be exact when completing records so that supervisors are aware of clients' conditions. Errors could mean clients' do not receive the treatment they need.
- Make decisions on a daily basis that affect clients'. They can make most decisions without talking to a supervisor.
- Are usually able to set most tasks without consulting with a supervisor. This is because they do many of the same tasks daily.
- Repeat the same physical and mental tasks.
Hours/Travel
- Generally have a set schedule each week.
- May work part time or full time, but most work less than 40 hours a week.
- Often work weekend hours.
- Travel to visit clients in their homes. They often visit four or five clients on the same day.