Sales worker supervisors direct and manage salespeople. They also keep track of merchandise and help customers.

Sales worker supervisors oversee the work of salespeople. They may oversee all salespeople in a store or just in one department. Supervisors hire and train salespeople.

They train salespeople to handle routine and complicated sales procedures, such as returns and exchanges. Once salespeople have experience, supervisors evaluate their work. They suggest ways salespeople can improve their sales skills.

Sales worker supervisors have administrative duties. They develop work schedules and assign workers to different duties. They record the number of hours employees work in stores without time clocks.

In small stores, supervisors keep track of the store's sales and expenses. Supervisors take inventory of the merchandise. They reorder items that are out of stock.

Supervisors occasionally write reports about their department's sales and purchases. They attend meetings and suggest ways for store officials to increase sales. They may also create return and exchange policies and set sales goals for their departments.

Sales worker supervisors talk to customers about products, services, and personnel. They resolve conflicts between customers and salespeople. They make sure that merchandise is properly displayed and priced according to advertisements.

Some sales worker supervisors work for wholesale companies. These supervisors oversee sales workers who sell products to businesses rather than directly to the public.