In a typical work setting, subway and streetcar operators:
Interpersonal Relationships
- Have a high level of social contact. They provide information to passengers throughout the day.
- Mainly communicate with others in person. Occasionally communicate by telephone and e-mail.
- Are greatly responsible for the health safety of passengers, pedestrians, and other drivers.
- Frequently deal with conflict situations where people may be unpleasant, angry, or discourteous people. Occasionally deal with individuals who may be violent.
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- Usually work as part of a team and are responsible for the work done by others.
Physical Work Conditions
- Often work indoors while operating subway trains or streetcars. They work outdoors when helping passengers get on or off the vehicle.
- Often wear uniforms.
- Wear safety attire, such as hard hats or heavy boots, almost every day.
- Are regularly exposed to loud sounds and distracting noise levels.
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- Often work in either very hot or very cold temperatures, depending on the weather.
- Are often exposed to hazardous conditions, equipment, and contaminants.
- Often work in either very dim or very bright light.
Work Performance
- Must be sure they complete all details of the job accurately. Errors can endanger passenger safety, disrupt schedules, and cause financial loss.
- Repeat the same mental and physical activities.
- Determine the pace of their work by the speed of surrounding traffic.
- Make decisions that affect others and their employer's reputation daily. They often seek input from others before deciding a course of action.
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- Work in a moderately competitive environment and meet daily and hourly deadlines.
Hours/Travel
- Usually work at least 40 hours per week.
- May work nights, weekends, and holidays.
- Usually work a set schedule each week.