In a typical work setting, general and operations managers:

Interpersonal Relationships

• Have a high level of job-required social interaction. They interact constantly with employees and clients.
• Communicate by phone, e-mail, written letters and memos, and in person on a daily basis.
• Are greatly responsible for the work done by those they supervise.
• Are regularly placed in conflict situations where people might become rude or angry.
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• Are responsible for the health and safety of others.
• Almost always work as part of a group or team.

Physical Work Conditions

• Usually work indoors, but may on occasion work outside.
• Are exposed to sounds and noise levels that are distracting or uncomfortable on a weekly basis. Factory machines can be quite loud.
• Work near others. They often share the same work space.
• Depending on the work site, may be exposed to contaminants. They may wear safety gear to protect themselves.

Work Performance

• Must be sure their work is exact. Errors or omissions could cost the organization money.
• Make decisions that affect employees and clients on a daily basis. They rarely consult a supervisor before deciding a course of action.
• Regularly make decisions that strongly impact their employer's finances and reputation.
• Set most of their daily tasks and goals without talking to a superior first.
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• Abide by strict daily deadlines. This makes the work environment fairly competitive.
• Repeat the same physical or mental activities.

Hours/Travel

• Generally work a set schedule.
• Work full time. Overtime is common.