Baristas - Working Conditions

In a typical work setting, baristas:

Have a high level of social interaction. They work closely with customers and coworkers.
Work as part of a group or team, especially during busy periods.
Often deal with unpleasant, angry, or discourteous customers.
Are responsible for the health and safety of their coworkers and customers.
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Are responsible for work outcomes.
Communicate with coworkers and customers daily in person. They also communicate with others by telephone, but less frequently.

Work indoors most of the time, but may occasionally work in outdoor serving areas.
Often wear a special uniform or dress according to a dress code.
Work very near coworkers and customers. They often work within inches of other people.
May be exposed to hot temperatures.
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May kneel or stoop to reach ingredients or equipment.

Must be exact in their work. This is to ensure that customers are satisfied.
Must repeat the same physical activities, such as pouring coffee or working espresso equipment.
Make decisions on a weekly basis that affect customers. They are able to make some decisions without talking to a supervisor.
Are able to set some tasks for the day without talking to a supervisor.
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Every day make decisions that affect their employer's reputation.