Computer User Support Specialist
Overview
Approved By LWIA: 90
Last Re-Certification Date: 2/17/2022
Program Description
2000 hours of on-the-job-learning is completed in conjunction with 144 hours of related training and coaching for performance. Technical topics taught in the apprenticeship include ITIL 4 Foundation, ServiceNow implementation, and fundamentals of IT support (such as computer networking, operating systems, system administration, and basics of cybersecurity). Topics included in soft skills coaching are mindset for success, productivity/time management, SMART goal-setting, communications, emotional intelligence, teamwork & conflict management, critical thinking & problem solving, and more.
This basic apprenticeship program is designed for candidates with limited IT relevant training and experience. The courses and the curriculum is designed to build foundational competencies and support the acceleration beyond a one-year entry-level role.
Established in 2021
CIP: 11-0101 Computer and Information Sciences, General.
Training Program Type
Registered Apprenticeship
Apprenticeship Type: Hybrid (Time and Competency based)
Provider Information
New Apprenticeship
Program Contact Info
110 E Houston St, 7th Floor
San Antonio, TX 78205
San Antonio, TX 78205
(502) 430-1210
Associated Job Families and Occupations
- Computer and Mathematical Occupations
- (151232 )
Certifying / Licensing / Registering Body
Quality Assurance
- DOL Registered Apprentiiceship
Education Information
Certificate of Completion - Apprenticeship
52 Weeks ( 2000.00 Hours / 0.00 Credit Hours )
| Tuition | $14,000.00 |
| Total Cost | $14,000.00 |
Financial Aid
Application Procedure
Contact Provider
Entry Requirements:
Nondiscrimination, Equal Opportunity, and Disability Provisions Compliance Assurance
- EEO Compliant: Yes
- Disability Accomodation: Yes
Program Offerings
- Online/E-Learning Instruction
Performance Data
Program: Computer User Support Specialist
Overview
Approved By LWIA: 90
Last Re-Certification Date: 2/17/2022
Program Description
2000 hours of on-the-job-learning is completed in conjunction with 144 hours of related training and coaching for performance. Technical topics taught in the apprenticeship include ITIL 4 Foundation, ServiceNow implementation, and fundamentals of IT support (such as computer networking, operating systems, system administration, and basics of cybersecurity). Topics included in soft skills coaching are mindset for success, productivity/time management, SMART goal-setting, communications, emotional intelligence, teamwork & conflict management, critical thinking & problem solving, and more.
This basic apprenticeship program is designed for candidates with limited IT relevant training and experience. The courses and the curriculum is designed to build foundational competencies and support the acceleration beyond a one-year entry-level role.
Established in 2021
CIP: 11-0101 Computer and Information Sciences, General.
Provider Information
New Apprenticeship
Program Contact Info
110 E Houston St, 7th Floor
San Antonio, TX 78205
San Antonio, TX 78205
(502) 430-1210
Associated Job Families and Occupations
- Computer and Mathematical Occupations
- (151232 )
Certifying / Licensing / Registering Body
Quality Assurance
- DOL Registered Apprentiiceship
Education Information
Certificate of Completion - Apprenticeship
52 Weeks ( 2000.00 Hours / 0.00 Credit Hours )
| Tuition | $14,000.00 |
| Total Cost | $14,000.00 |
Financial Aid
Application Procedure
Contact Provider
Entry Requirements:
Nondiscrimination, Equal Opportunity, and Disability Provisions Compliance Assurance
- EEO Compliant: Yes
- Disability Accomodation: Yes
Program Offerings
- Online/E-Learning Instruction