Office Support Assistant

Overview

Approved By LWIA: 90
Last Re-Certification Date: 12/5/2022
Next Re-Certification Date: 12/4/2027

Program Description

Office Support Assistants will learn to develop excellent written and verbal communication that will allow them to compose documents like memos. Students will learn to identify and calculate what office supplies are needed and how they should be organized. Students will learn the skill of multitasking and prioritizing based on the level of importance. Students will learn how to maintain files, welcoming visitors, phone edicate, scheduling meetings and sending meeting invites to attendees. Tier 2 6 Office Support - $4,700 Typically work for businesses across industries to support Office Workers and Managers. Office Support Staff answer and transfer phone calls, run errands on behalf of employees, make copies or fax documents. The job requires help with daily operations by taking notes during meetings and distributing meeting minutes afterward. They may also be responsible for taking inventory of office supplies and communicating with vendors to order supplies as needed. Certification Type Description 1. DOL Certification Department of Labor 2. Emotional Intelligence Level 2 Certification Identify and Describe What People Are Feeling, Letting Go of Mistakes, Knowing Your Boundaries 3. Microsoft Office Level 2&3Training Certification Word, PowerPoint, Excel, Access, Adobe 4. Cyber Security Training Level 2 Certification How to Protect Clients Accounts 5. Accounting and Recordkeeping Level 2 6. Business Communication Level 2&3 Effective Business Writing, Writing Preparation, Revising and Presenting Your Writing 7. Social Media Certification Level 2 How to Navigate, Knowing and Understanding Platforms: LinkedIn (1 & 2), Facebook 8. Sexual Harassment Types of Sexual Harassment, How to Prevent Sexual Harassment 9. Conflict Resolution Level 2 Triggers of Conflict, How to Respond to Conflict

Established in 2022

CIP: 52-0408 General Office Occupations and Clerical Services.

Training Program Type

Registered Apprenticeship

Apprenticeship Type: Hybrid (Time and Competency based)

Local Information

Conditional Program Requirements

Provider Information

Daughters of Destiny

View WIOA-approved programs

Program Contact Info

21141 Governors Highway
Matteson, IL 60443
(773) 510-9774
3016 W. 63rd Street
Chicago, IL 60629
(773) 510-9774
5217 Hohman Ave
Hammond, IN 46302
(773) 510-9774

Associated Job Families and Occupations

Certifying / Licensing / Registering Body

Quality Assurance

  • Illinois Community College Board
  • United States Office of Apprenticeship

Education Information

Certificate of Completion - Apprenticeship

26 Weeks ( 2500.00 Hours / 0.00 Credit Hours )

Tuition$4,700.00
Total Cost$4,700.00

Financial Aid

Application Procedure

Contact Provider

Entry Requirements:

  • HS Diploma/GED

Nondiscrimination, Equal Opportunity, and Disability Provisions Compliance Assurance

  • EEO Compliant: Yes
  • Disability Accomodation: Yes

Program Offerings

  • Classroom Instruction

Performance Data

Program: Office Support Assistant

Overview

Approved By LWIA: 90
Last Re-Certification Date: 12/5/2022
Next Re-Certification Date: 12/4/2027

Program Description

Office Support Assistants will learn to develop excellent written and verbal communication that will allow them to compose documents like memos. Students will learn to identify and calculate what office supplies are needed and how they should be organized. Students will learn the skill of multitasking and prioritizing based on the level of importance. Students will learn how to maintain files, welcoming visitors, phone edicate, scheduling meetings and sending meeting invites to attendees. Tier 2 6 Office Support - $4,700 Typically work for businesses across industries to support Office Workers and Managers. Office Support Staff answer and transfer phone calls, run errands on behalf of employees, make copies or fax documents. The job requires help with daily operations by taking notes during meetings and distributing meeting minutes afterward. They may also be responsible for taking inventory of office supplies and communicating with vendors to order supplies as needed. Certification Type Description 1. DOL Certification Department of Labor 2. Emotional Intelligence Level 2 Certification Identify and Describe What People Are Feeling, Letting Go of Mistakes, Knowing Your Boundaries 3. Microsoft Office Level 2&3Training Certification Word, PowerPoint, Excel, Access, Adobe 4. Cyber Security Training Level 2 Certification How to Protect Clients Accounts 5. Accounting and Recordkeeping Level 2 6. Business Communication Level 2&3 Effective Business Writing, Writing Preparation, Revising and Presenting Your Writing 7. Social Media Certification Level 2 How to Navigate, Knowing and Understanding Platforms: LinkedIn (1 & 2), Facebook 8. Sexual Harassment Types of Sexual Harassment, How to Prevent Sexual Harassment 9. Conflict Resolution Level 2 Triggers of Conflict, How to Respond to Conflict

Established in 2022

CIP: 52-0408 General Office Occupations and Clerical Services.

Local Information

Conditional Program Requirements

Provider Information

Daughters of Destiny

View WIOA-approved programs

Program Contact Info

21141 Governors Highway
Matteson, IL 60443
(773) 510-9774
3016 W. 63rd Street
Chicago, IL 60629
(773) 510-9774
5217 Hohman Ave
Hammond, IN 46302
(773) 510-9774

Associated Job Families and Occupations

Certifying / Licensing / Registering Body

Quality Assurance

  • Illinois Community College Board
  • United States Office of Apprenticeship

Education Information

Certificate of Completion - Apprenticeship

26 Weeks ( 2500.00 Hours / 0.00 Credit Hours )

Tuition$4,700.00
Total Cost$4,700.00

Financial Aid

Application Procedure

Contact Provider

Entry Requirements:

  • HS Diploma/GED

Nondiscrimination, Equal Opportunity, and Disability Provisions Compliance Assurance

  • EEO Compliant: Yes
  • Disability Accomodation: Yes

Program Offerings

  • Classroom Instruction