Help Desk Technician (AAS)

Overview

Approved By LWIA: 2
Last Re-Certification Date: 7/17/2024
Next Re-Certification Date: 7/29/2026

Program Description

The CIS program is designed to prepare students for entry level positions in the computer field. The skills gained by students should meet the business requirements for entry level programming positions.There are two tracks that students can choose: programming and help desk.

Established in 1980

CIP: 11-9999 Computer and Information Sciences and Support Services, Other.

Training Program Type

Vocational

Provider Information

Program Contact Info

8900 U.S. Highway 14
Crystal Lake, IL 60012
(815) 479-7842

Associated Job Families and Occupations

  • Computer and Mathematical Occupations
    • (151231 )
    • (151232 )
    • (151251 )
    • (151252 )
    • (151254 )

Certifying / Licensing / Registering Body

Quality Assurance

  • North Central Association
  • Illinois Community College Board

Education Information

Associates Degree

64 Weeks ( 960.00 Hours / 60.00 Credit Hours )

Tuition$7,290.00
Books$492.00
Fees$2,142.00
Other Expenses(Materials, Supplies, Tools, Uniforms, etc)$0.00
Total Cost$9,924.00

Financial Aid

  • Pell Grants
  • Illinois Monetary Award Program
  • Federal loans(Stafford, PLUS, etc)
  • Institutional Scholarships
  • IIA, SEOG, CWS, IWS, and VA

Application Procedure

For general information, please call a New Student Enrollment Coach in the Admissions Office at 815-479-7732. Once approved for training, please contact Kristen Mueller at 815-479-7842 or wioatraining@mchenry.edu

Entry Requirements:

  • Math - Math Placement test into Math 095
  • Writing - English Placement test into ENG095

Nondiscrimination, Equal Opportunity, and Disability Provisions Compliance Assurance

  • EEO Compliant: Yes
  • Disability Accomodation: Yes

Program Offerings

  • Full-Time Enrollment
  • Part-Time Enrollment
  • Classroom Instruction
  • Night Classes
  • Day Classes
  • Online/E-Learning Instruction

Performance Data

Program: Help Desk Technician (AAS)

Overview

Approved By LWIA: 2
Last Re-Certification Date: 7/17/2024
Next Re-Certification Date: 7/29/2026

Program Description

The CIS program is designed to prepare students for entry level positions in the computer field. The skills gained by students should meet the business requirements for entry level programming positions.There are two tracks that students can choose: programming and help desk.

Established in 1980

CIP: 11-9999 Computer and Information Sciences and Support Services, Other.

Provider Information

Program Contact Info

8900 U.S. Highway 14
Crystal Lake, IL 60012
(815) 479-7842

Associated Job Families and Occupations

  • Computer and Mathematical Occupations
    • (151231 )
    • (151232 )
    • (151251 )
    • (151252 )
    • (151254 )

Certifying / Licensing / Registering Body

Quality Assurance

  • North Central Association
  • Illinois Community College Board

Education Information

Associates Degree

64 Weeks ( 960.00 Hours / 60.00 Credit Hours )

Tuition$7,290.00
Books$492.00
Fees$2,142.00
Other Expenses(Materials, Supplies, Tools, Uniforms, etc)$0.00
Total Cost$9,924.00

Financial Aid

  • Pell Grants
  • Illinois Monetary Award Program
  • Federal loans(Stafford, PLUS, etc)
  • Institutional Scholarships
  • IIA, SEOG, CWS, IWS, and VA

Application Procedure

For general information, please call a New Student Enrollment Coach in the Admissions Office at 815-479-7732. Once approved for training, please contact Kristen Mueller at 815-479-7842 or wioatraining@mchenry.edu

Entry Requirements:

  • Math - Math Placement test into Math 095
  • Writing - English Placement test into ENG095

Nondiscrimination, Equal Opportunity, and Disability Provisions Compliance Assurance

  • EEO Compliant: Yes
  • Disability Accomodation: Yes

Program Offerings

  • Full-Time Enrollment
  • Part-Time Enrollment
  • Classroom Instruction
  • Night Classes
  • Day Classes
  • Online/E-Learning Instruction