Public Safety Dispatcher Certificate (Harper College)

Overview

Approved By LWIA: 7
Last Re-Certification Date: 3/17/2023
Next Re-Certification Date: 3/19/2025

Program Description

This 6-credit hour certificate program is intended to meet the needs of men and women in public safety dispatching roles at the local, state and federal levels and to prepare others to enter the public safety dispatcher career field. This certificate program meets the requirements of the Illinois Law Enforcement Training and Standards Board (ILETSB) Public Safety Dispatcher minimum standards, Association of Police Communications Officers (APCO) Project 25 Public Safety Dispatcher minimum standards, and the National Fire Protection Association of NFPA 1061 Public Safety Dispatcher job requirements.

Established in 2018

CIP: 52-0411 Customer Service Support/Call Center/Teleservice Operation.

Training Program Type

Vocational

Provider Information

Program Contact Info

1200 W. Algonquin Road
Palatine, IL 60067
(847) 758-2372

Associated Job Families and Occupations

Certifying / Licensing / Registering Body

Quality Assurance

  • North Central Association
  • Illinois Community College Board

Education Information

Community College Certificate of Completion

16 Weeks ( 240.00 Hours / 6.00 Credit Hours )

Tuition$800.00
Books$156.00
Fees$235.00
Total Cost$1,191.00

Financial Aid

  • All financial aid depends on individual eligibility

Application Procedure

3WIOA and TAA students need to contact the Harper College Workforce Coordinator at (847) 925-6782 or WIOA@harpercollege.edu. A separate book voucher is required for Follett Bookstore #1341 on campus. Books can be ship if requested for a small fee. Each semester, all Cook County WIOA sending agency case managers must supply the Harper College Workforce Coordinator with a Semester Training Schedule Approval Form that lists the courses the client will be taking that semester, and this must match the client's Harper Educational Plan.4 The maximum tuition and fees amount approved for this occupation is $3,000.

Entry Requirements:

  • Language - Instruction is in English
  • Other - Advising prior to enrollment is required for WIOA clients, call Diane Carter-Zubko for direction

Nondiscrimination, Equal Opportunity, and Disability Provisions Compliance Assurance

  • EEO Compliant: Yes
  • Disability Accomodation: Yes

Program Offerings

  • Part-Time Enrollment
  • Labs
  • Night Classes
  • Online/E-Learning Instruction

Performance Data

Program: Public Safety Dispatcher Certificate (Harper College)

Overview

Approved By LWIA: 7
Last Re-Certification Date: 3/17/2023
Next Re-Certification Date: 3/19/2025

Program Description

This 6-credit hour certificate program is intended to meet the needs of men and women in public safety dispatching roles at the local, state and federal levels and to prepare others to enter the public safety dispatcher career field. This certificate program meets the requirements of the Illinois Law Enforcement Training and Standards Board (ILETSB) Public Safety Dispatcher minimum standards, Association of Police Communications Officers (APCO) Project 25 Public Safety Dispatcher minimum standards, and the National Fire Protection Association of NFPA 1061 Public Safety Dispatcher job requirements.

Established in 2018

CIP: 52-0411 Customer Service Support/Call Center/Teleservice Operation.

Provider Information

Program Contact Info

1200 W. Algonquin Road
Palatine, IL 60067
(847) 758-2372

Associated Job Families and Occupations

Certifying / Licensing / Registering Body

Quality Assurance

  • North Central Association
  • Illinois Community College Board

Education Information

Community College Certificate of Completion

16 Weeks ( 240.00 Hours / 6.00 Credit Hours )

Tuition$800.00
Books$156.00
Fees$235.00
Total Cost$1,191.00

Financial Aid

  • All financial aid depends on individual eligibility

Application Procedure

3WIOA and TAA students need to contact the Harper College Workforce Coordinator at (847) 925-6782 or WIOA@harpercollege.edu. A separate book voucher is required for Follett Bookstore #1341 on campus. Books can be ship if requested for a small fee. Each semester, all Cook County WIOA sending agency case managers must supply the Harper College Workforce Coordinator with a Semester Training Schedule Approval Form that lists the courses the client will be taking that semester, and this must match the client's Harper Educational Plan.4 The maximum tuition and fees amount approved for this occupation is $3,000.

Entry Requirements:

  • Language - Instruction is in English
  • Other - Advising prior to enrollment is required for WIOA clients, call Diane Carter-Zubko for direction

Nondiscrimination, Equal Opportunity, and Disability Provisions Compliance Assurance

  • EEO Compliant: Yes
  • Disability Accomodation: Yes

Program Offerings

  • Part-Time Enrollment
  • Labs
  • Night Classes
  • Online/E-Learning Instruction