Getting Started

1. Getting Access to Illinois workNet.

Detailed Instructions: Become a Partner

 

2. Getting Setup in Illinois workNet.

Detailed Instructions: User Management

Creating a Work Plan

Grant Information

1. Go to Provider Information (file folder icon)
2. Click the Grantee Details tab.
3. Click the blue Add/Edit buttons to the right of each section to make updates.

Detailed Instructions: Provider Information

Work Plan Information

1. Go to the Group Search page.
2. Click GRF.
3. Click the Work Plan & Reports tab.
4. Click Submit Project Plan and Complete the four sections.

Detailed Instructions: Work Plan

Detailed Instructions (LWIA 7 Only): Work Plan

 

Adding a Customer

Customer Information can be added to GRF using any of the following methods:

1. On the Customer Information tab, click Add Customer and enter the required information.
   • Instructions: Adding a Customer 
2. If more than one customer needs to be added to the system, click Upload Customer Information.
   • Instructions: Bulk Upload Customers
3. The customer application can be provided to the customer to be completed. Once completed, the data needs to be manually entered into the system by clicking Add Customer. 
   • Instructions:  
     • Customer Application: Paper Application
4. Provide the QR Code to the customer and have them complete the QR Code Application. 
   • Instructions: Completing a QR Code Application
   • Super Admin Instructions: Reopening a QR Code Application

Customer Progress Page

1. Go to the Customer Information tab and select a customer by clicking on the last name.

2. Review the four sections on the Customer Progress Page: Profile, Service Level, Services, and Outcomes.

3. To edit any of these sections, click the Add/Edit button.

Detailed Instructions: Customer Progress Page

Adding Capacity Building Data

1. Next to the Customer Information tab, click on the Capacity Building tab.

2. The Capacity Building tab consists of Resources, Outreach Events, Organization Information, Projects, and Notes tabs.

 

Detailed Instructions: Capacity Building

Planned vs Actual Dashboard

1. Click the Dashboard dropdown at the top of the Groups page.

2. Click Planned vs. Actual GRF

 

Detailed Instructions: Planned vs Actual Dashboard

Closing Out a Customer

1. When closing out a customer, be sure to complete both the Outcomes and Service Level sections to ensure accurate records. 

 

Complete the Outcomes

1. On the customer's Progress tab, click the View/Edit button next to the Outcomes section. 

2. Enter the End Date. 

3. Check the box(es) next to the outcomes that apply to the customer. 

4. Click Save.

5. After the Save button is clicked, a reminder message will pop up: Please remember to enter a Closed Date in the Service Level section when closing out a customer. 

 

Enter a Closed Date in the Service Level section

1. On the customers Progress tab, click the View/Edit button next to the Service Level section.

2. Select Closed from the level dropdown button. 

3. Enter the closed date and then click save. 

 

Detailed Instructions: Closing Out a Customer

 

2. Complete the Quarterly Report

Detailed Instructions: Quarterly Report