Getting Started

1. Getting Access to Illinois workNet.

Detailed Instructions: Become a Partner

 

2. Getting Setup in Illinois workNet.

Detailed Instructions: User Management

Creating a Work Plan

Grant Information

1. Go to Provider Information (file folder icon)
2. Click the Grantee Details tab.
3. Click the blue Add/Edit buttons to the right of each section to make updates.

Detailed Instructions: Provider Information

Work Plan Information

1. Go to the Group Search page.
2. Click GRF.
3. Click the Work Plan & Reports tab.
4. Click Submit Project Plan and Complete the four sections.

Detailed Instructions: Work Plan

Detailed Instructions (LWIA 7 Only): Work Plan

 

Adding a Customer

1. The customer application can be provided to the customer to be completed. Once completed, the data needs to be manually entered into the system. 

2. Go to the Customer Information tab and select Add Customer.

2. Complete customer Profile, Demographic, and employment related information. Click Save and Add Service Level.

3. If the customer does not have an existing Illinois workNet account, an account will be created. Be sure to provide the username and password to the customer. This information will need to be used by the customer to log into the system.  

4. Select the Service Level and click Save.

5. Search by the customer's name to find it in your customer list. 

Customer Application: Paper Application

Detailed Instructions: Adding a Customer 

Customer Progress Page

1. Go to the Customer Information tab and select a customer by clicking on the last name.

2. Review the four sections on the Customer Progress Page: Profile, Service Level, Services, and Outcomes.

3. To edit any of these sections, click the Add/Edit button.

 

Detailed Instructions: Customer Progress Page

Adding Capacity Building Data

1. Next to the Customer Information tab, click on the Capacity Building tab.

2. The Capacity Building tab consists of Resources, Outreach Events, Organization Information, Projects, and Notes tabs.

 

Detailed Instructions: Capacity Building

Planned vs Actual Dashboard

1. Click the Dashboard dropdown at the top of the Groups page.

2. Click Planned vs. Actual GRF

 

Detailed Instructions: Planned vs Actual Dashboard

Closing Out a Customer

When closing out a customer, be sure to complete both the Outcomes and Service Level sections to ensure accurate records. 

 

Complete the Outcomes

1. On the customer's Progress tab, click the View/Edit button next to the Outcomes section. 

2. Enter the End Date. 

3. Check the box(es) next to the outcomes that apply to the customer. 

4. Click Save.

5. After the Save button is clicked, a reminder message will pop up: Please remember to enter a Closed Date in the Service Level section when closing out a customer. 

 

Enter a Closed Date in the Service Level section

1. On the customers Progress tab, click the View/Edit button next to the Service Level section.

2. Select Closed from the level dropdown button. 

3. Enter the closed date and then click save. 

 

Detailed Instructions: Closing Out a Customer