Adding Customers
- Go to Customer list and select Add Customer
- Enter required fields.
- If the customer does not have an existing Illinois workNet account, an account will be created.
Detail Instructions: Add Customer
Completing the Application
- Complete demographic contact information
- Automatic eligibility check
Detail Instructions: Complete JTED Application
Intake and Referrals
- Complete/update application
- Enter enrollment status
- Complete screening for services
- Make referrals as needed
- Provide customer with information on how to access their career plan
Detail Instructions: Complete JTED Intake & Referrals
Career Plan and Services
- Add goals
- Enter services
- Update as needed
Detail Instructions: Create Career Plan
Service Cost Report
- Search by customer(s)
- Search by service(s) and service type(s)
- Edit and update costs
- Export report of costs for customers based on search criteria
Detail Instructions: Service Cost Report
Program Completion/Follow-Up
- Add/edit Completion Status for customers
- Add employment, post-secondary, or apprenticeship
- Add post-exit case notes
Detail Instructions: Program Completion/Follow-Up