Secretaries perform a variety of clerical and administrative duties needed to run an office.

Secretaries work in all types of firms and organizations. Common tasks include:

• Answering phones
• Organizing files
• Perform payroll functions
• Scheduling appointments
• Supporting staff

Secretaries organize and use paper and computer files. They use computer software to create spreadsheets, manage projects, and produce documents.

Secretaries sometimes take notes at meetings. They often compose letters and e-mail correspondence. In some offices, they place orders for supplies and keep track of orders.

They may conduct research on the Internet and write reports of their findings. They may also manage projects using database management software.

Secretaries use a variety of office equipment to do their work, such as:

• Fax machines
• Copiers
• Complex phone systems
• Computers

Secretaries may also arrange office equipment repairs.