Illinois workNet™ Visitor 
A participant who accesses the Illinois workNet™ at a resource room location (One-Stop Career Center or affiliate).
Informational Activities Includes both self-service and staff-assisted core services that are designed to inform and educate a participant about the labor market and to enable a participant to identify his or her individual employment strengths, weaknesses, and the range of services appropriate for the individual. The exception is core services that require significant staff involvement.
Participant An individual who has been determined to be eligible to participate in and who is receiving services (except followup services authorized under this title) under a program authorized by this title. Participation shall be deemed to commence on the first day, following determination of eligibility, on which the individual began receiving subsidized employment, training, or other services provided under this title.
Resource Room Utilization Provision of WIA-funded services to a participant, including informational activities and self-service, without significant staff involvement, at a specific resource room location (One-Stop Career Center or affiliate site). Such services are to be reported to DCEO via the Illinois Workforce Development System (IWDS).
Self-Service Occurs when participants serve themselves in accessing workforce investment system information and activities in either a physical location and/or remotely via the use of electronic technologies (e.g., Illinois workNet™). The exception is core services that require significant staff involvement.
Self-Service Participant Those individuals who receive self-service and informational services, without significant staff involvement, at a physical location and/or remotely via the use of electronic technologies. Self-service participants are further defined by the following classifications, based on the data provided:
a) Basic self-service participant; or
b) Reported/Non-registered self-service participant.
Significant Staff Involvement Any assistance provided by staff beyond the informational activities described above regardless of the length of time involved in providing such assistance. Significant staff involvement includes a staff member’s assessment of a participant’s skills, education, or career objectives in order to achieve the following:
a) Assist participants in deciding on appropriate next steps in the search for employment, training, and related services, including job referral;
b) Assist participants in assessing their personal barriers to employment; or
c) Assist participants in accessing other related services necessary to enhance their employability and individual employment related needs.